Terms of Service

Effective Date: [EFFECTIVE DATE]

⚠️ Legal Notice: This is a starter template and must be reviewed and approved by qualified legal counsel before public launch. It is not legally sufficient as written. Items marked in yellow require your input.

1. Acceptance of Terms

By accessing or using Pawgress (the "Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. The Service is operated by [LEGAL ENTITY NAME] ("we," "us," or "our"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

Pawgress is a digital pet-care platform that allows dog owners and caregivers to track health records, activities, routines, training, and connect with a community of dog lovers. The Service also facilitates connections with veterinary and pet-care professionals.

3. Eligibility

You must be at least [13 or 18] years old to use the Service. By using Pawgress, you represent and warrant that you meet this age requirement. If you are under the age of majority in your jurisdiction, you may only use the Service with the consent of a parent or legal guardian.

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at [SUPPORT EMAIL] if you suspect unauthorized use of your account.

You may not use another user's account, create false accounts, or provide inaccurate information during registration.

5. Acceptable Use

You agree not to:

  • Post false, misleading, or harmful content
  • Harass, threaten, or harm other users
  • Share content that violates any third party's rights
  • Attempt to gain unauthorized access to any part of the Service
  • Use the Service for any illegal purpose
  • Scrape, crawl, or otherwise extract data from the Service in bulk
  • Impersonate another person or entity

We reserve the right to suspend or terminate accounts that violate these rules.

6. User Content

You retain ownership of content you submit (posts, photos, pet records). By posting content on the Service, you grant us a non-exclusive, worldwide, royalty-free license to display and distribute that content as necessary to operate the Service.

You are solely responsible for the content you post. We do not endorse user-submitted content.

7. Health & Veterinary Information Disclaimer

Important: Pawgress is not a substitute for professional veterinary advice, diagnosis, or treatment. The AI health assistant and virtual vet features provide general information only. Always consult a licensed veterinarian for your pet's health needs. In an emergency, contact an emergency veterinary clinic immediately.

8. Subscriptions & Payments

Certain features of Pawgress require a paid subscription. Subscription fees are billed in advance on a recurring basis. You may cancel your subscription at any time from the Billing section in Settings. Cancellation takes effect at the end of the current billing period. We do not offer refunds for partial subscription periods unless required by applicable law.

We reserve the right to change subscription pricing with reasonable notice.

9. Third-Party Services

The Service integrates with third-party services (e.g., Stripe for payments, mapping services for park and location features). Your use of those integrations is subject to those third parties' terms and privacy policies. We are not responsible for third-party services.

10. Intellectual Property

All content, design, code, and materials that are part of the Pawgress Service (excluding user content) are owned by or licensed to [LEGAL ENTITY NAME] and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

11. Termination

We may suspend or terminate your access to the Service at our discretion, including for violations of these Terms. You may delete your account at any time from Settings. Upon termination, your right to use the Service ceases, and we will handle your data as described in our Privacy Policy.

12. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

13. Limitation of Liability

To the fullest extent permitted by law, [LEGAL ENTITY NAME] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of [STATE / COUNTRY]. Any disputes shall be resolved in the courts of [JURISDICTION], or through binding arbitration if required by applicable law. [INCLUDE CLASS ACTION WAIVER IF APPLICABLE]

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via the app or email. Continued use of the Service after changes constitutes acceptance of the updated Terms.

16. Contact

For questions about these Terms, contact us at [LEGAL / SUPPORT EMAIL].

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