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Effective Date: [EFFECTIVE DATE]
⚠️ Legal Notice: This is a starter template and must be reviewed and approved by qualified legal counsel before public launch. It is not legally sufficient as written. Items marked in yellow require your input.
Pawgress ("we," "us," or "our") is operated by [LEGAL ENTITY NAME], a company registered in [STATE / COUNTRY]. We provide a digital pet-care platform for dog owners, caregivers, and pet-care professionals.
Contact us at: [PRIVACY CONTACT EMAIL]
Account Information: When you create an account, we collect your name, email address, and any profile information you provide.
Pet Profile Data: We collect information about your dog(s) including name, breed, age, weight, photos, microchip numbers, and any other details you enter.
Health & Veterinary Information: We store vaccination records, vet visit notes, medication records, health timeline entries, and any telemedicine consultation content you create. This information is sensitive and is treated with additional care.
Location & GPS Data: For features such as lost-dog tracking, walk tracking, park check-ins, and geofencing, we may collect and process GPS coordinates. Location data is only collected when you actively use these features.
Activity & Routine Logs: We store daily activity logs, feeding records, bathroom breaks, exercise logs, training progress, grooming records, and routine completions you create.
Social & Community Content: Posts, photos, comments, reactions, forum replies, and other content you publish in community areas of the app.
Payment Information: We use Stripe to process payments. We do not store full payment card details on our servers. Stripe's privacy policy governs their handling of payment data. We retain transaction records and subscription status.
Device & Usage Data: We may collect device type, OS version, app version, and usage analytics to improve the app and diagnose issues.
We use your information to:
We do not sell your personal data. We share data only as described below:
Veterinarians & Care Professionals: Health and pet data is shared with veterinarians or care professionals only when you explicitly initiate a consultation or grant access through the Care Circle feature.
Care Circle Members: Information about your dog(s) is visible to people you explicitly invite to your Care Circle, according to the role and permissions you assign.
Lost-Dog Features: If you activate a lost-dog case, your dog's description and photo may be visible to other Pawgress users so they can report sightings.
Public Community Content: Content you post in public community areas (Social feed, forums, events) is visible to other authenticated users.
Service Providers: We use third-party service providers (e.g., Stripe for payments, [HOSTING / CLOUD PROVIDER]) who access data only to perform services on our behalf.
Legal Requirements: We may disclose information if required by law or to protect the rights and safety of our users.
Location data is used exclusively for features you actively engage with (walk tracking, park check-ins, geofencing alerts, lost-dog map). We do not track your location in the background without your explicit activation of a location-dependent feature. You can disable location permissions in your device settings at any time, which will disable location-based features.
We retain your data as long as your account is active. If you delete your account, we will delete your personal data and pet records within [e.g. 30 DAYS] of account deletion, subject to legal obligations that may require us to retain certain records longer.
Depending on your location, you may have rights including:
To exercise these rights, contact us at [PRIVACY CONTACT EMAIL] or use the in-app tools in Settings.
You can permanently delete your account and all associated personal data at any time from Settings → Account → Delete My Account. This action is irreversible and will permanently remove your dog profiles, health records, activity logs, social posts, and all other data you created.
Pawgress is not directed to children under the age of [13 or 16]. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us to have it removed.
We implement industry-standard security measures to protect your data. However, no transmission over the internet is 100% secure. We encourage you to use a strong, unique password and to contact us immediately if you suspect unauthorized access to your account.
We may update this Privacy Policy from time to time. We will notify you of material changes via the app or by email. Continued use of the app after changes constitutes acceptance of the updated policy.
This Privacy Policy is governed by the laws of [STATE / COUNTRY], without regard to conflict of law principles.